Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order. ...carol barbero
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Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart. ...Michael Fellows
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Good service and communication - would recommend. ...Gordon Dougan
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery ...Peter Brown
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great service ,kept informed about delivery would use again ...ALAN M KIRTLEY
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Received very quickly. Thank you ...GRG Public Resources Limited
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Thank you so much for my order, which I was really happy with and the delivery service was 100%. ...Joan Stockton
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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