|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Great service - right product turned up when promised despite the snowy conditions. Thank you.
|Very pleased with the service thanks
|Good service, item took a while but was kept informed.
...Tamar aview Aquatic centre
|A very effiicent service. Congratulations.
|order received complete and on time with your usual efficiency. thank you
|You always give us a very good service update info. by email or phone
...Green Resource Engineering Ltd
|Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
|long del date given but goods did arrive on date due now fitted thanks for your efficient service
...Mr Tinus Buitendam
|Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service
...Mrs A Limb