In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than
...Terry Wybrow
|
Great service. The Product was delivered from a local plumbers merchant.
Highly recommend.
...Alison Mitchell
|
Great service, fully communicative during delayed out of stock order, which is very important. great product.
...Duncan
|
Excellent service, great communication, good prices,
thank you
Graham
...Thompsons Fish and Chips
|
Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
|
Item received in good condition on the promised date. Good delivery service from wolsely
...Nigel Richardson
|
Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you
...Charlie Elliot
|
One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery.
...Madeline Collin
|
Good service and products
...Joan Vickers
|
Excellent service & fast delivery.Thank you.
...ADI JOITA
|
£
£31.01 
