We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job
...Geoffrey Taylor
|
An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
...Shaun Carr
|
Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.
...John R Thomas
|
Good quick delivery
Email enquiries responded to quite quickly too!
...Paul Felgate
|
The loo seat arrived on time and has been wrapped as a Christmas present !. As the contents wont be properly checked till Christmas Day I hope that in the unlikely event there is a problem, therell be no problem with your terms and conditions, which I confess to not having read properly.
John Collins
...John Collins
|
Very good service. Quick and efficient on the phone and went out of their way to help me out with a difficult situation. Delivery came within 24 hours of confirming the order. Many thanks.
...Charanjit Ryatt
|
Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.
...Ashley Ford
|
Good communication and very quick delivery. Will definitely order again.
...Chris Shepherd
|
The toilet seat was of top quality and delivered promptly. I shall deal with you again !
...Prof Maurice Shutler
|
£
£31.01 
