|EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Kept very well informed of order statues and swift delivery. Really pleased
|First class service
...Brian Thomas Carter
|My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much.
...Mrs Brenda Bell
|Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service.
|Great price and great service. Liked being able to email queries etc and get informative responses pretty quickly. Didnt know i could have stuff delivered to my local plumbers- will deffo use this service again in the future.
|Very good service and no complaints-thank you.
|Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress.
|Very good customer service & communication thank you.Would not hesitate to use again.