Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...MarkT
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Great service, quick, easy to order and best price I could find for the items I ordered..thanks ...Fiona Tamplin
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Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch. ...John Avery
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth. ...terry johnston
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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo ...Ms Gavin
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Excellent comms and generally a first class purchase. Thankyou ...Roger Auty
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value ...Steven
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
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