This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered. ...Stuart Page
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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Very efficient service Good correspondence and fast delivery. Many thanks ...Gill Burchell
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends ...Di Evans
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A OK ...Dave Lipscombe
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Excellent service and response from a very professional and responsive team ...Thorpe Learning Environments Ltd
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around. ...John Cahill
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Painless to order and delivered promptly to my door. Excellent service ...Ken Lamb
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order came within a few days ,no hassle,no problems.
Very satisfied with their service ...Mr A Sgattoni
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1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram. ...Alan Wade
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