|Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
| Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
|Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
|Kept very well informed of order statues and swift delivery. Really pleased
|I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again,
|Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!
...Alex Huett - TGS Total Groundwork Solutions
|I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
|we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU
...g r hawes
|Excellent Service and Delivery.
...ASQUITH BUTLER LTD
|No problems and price and delivery costs were good.