Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience! ...Margaret Pringle
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I ordered a part which arrived when promised and was the right part. Sorted. thank you ...Judith Dennison
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Very efficient - item turned up at scheduled time. Thank you ...Chris Goss
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David ...Biznet
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us. ...MR D A FRANKS
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Delivered bang on time! ...Tim Francis
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The part was exactly what I needed. Thanks for a great service. ...Garry Walker
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Good straightforward efficient service ...Arwel Jones
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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