MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend.
...Jack Ribbons
|
Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
David Beecham
------------- ------------------------- ------------------------- ------------------------- ------------- -------------
Hello David
I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
Regards
MyTub
Steve Marshall
...david beecham
|
Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
...Robert McNamara
|
Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,
...Chris
|
Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!
...Robert Gilmurray
|
Thank you order arrived when you said it would. Brilliant
Thanks
...lizbeth williamson
|
My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them.
...Christopher Sarjant
|
Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub.
...Ged Mead
|
Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
------------- ------------------------- -------------------------
Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub
...Alan Spencer
|
Excellent service received and good product. Would use again.
...Garry Hodgson
|
£
£887.57 
