Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
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As described and as ordered with speedy delivered. ...Donna Williams
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First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery ...Peter Brown
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections. ...Graham Brackpool
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Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench ...Daniel Bench
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Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you. ...Emma Bowman
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Part I ordered was delivered very speedily. I needed this gas valve as my heating had broken.
Very relieved when it arrived a day before the date I was originally given, thank you. ...Alison Head
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First class as ever ...Ondemand Plumbing
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Excellent service, good VFM, prompt delivery. ...Terry Sweeney
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Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again. ...Margaret Collins
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