Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you. ...Dion Stuart
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else. ...Andrew Georgiou
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it. ...Bryan hodgson
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A very fast efficient service, from ordering to delivery and communications were excellent. A pleasure doing business with you and i will recommend your company to friends.Many thanks Graham. ...graham jack
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Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day. ...Mr CJ Wynn
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Good service. Delved on due date ...mark cheek - CML Microcircuits UKLtd
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part received in very quick time & very well packed excellent service recomended ...P S Laws
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good communication and goods as expected ...St Monica Trust
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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