Top marks for customer support. New bath arrived with a couple of scuff marks on it. Contacted MyTub - staff were very helpful and the marked tub was picked up later that same day. New tub arrived in perfect condition a few days later. Nice bath and excellent service. Thanks.
...Tony Watson
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Product fine, price ok, delivery very slow
...Graham Smith
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i wont be using you again it took you two weeks to send par tfor the boiler has been repaired using parts from another supplyer as a gas engineer it is not possible for me to leave a boiler of for two weeks
...colin grigg
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Good communications and excellent service again.
...Caroline Steel
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Order delivered on time with no problems.
Price very keen too.
...James Spy
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood
...Ralph Wood
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service.
...Robert Granter
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered.
...Michael F Jones
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.
...Sonia Weston
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£
£219.38 
