|Great service & communication from Mytub. Although initial item was wrongly sent out from manufacturer, Mytub kept me up to date with my order & were very quick to rectify the issue.
...Mrs Simone Icke
|product easily identified using google link. prompt delivery. thank you
|Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again
...Ray Le Goubin
|After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem.
...Michael John Lomas
|I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.
|Product as described. Delivery on time. Thank you.
...Mr Daniel Scherer
|Very happy with the product and your service
|Great, prompt service.