|sent photographs of parts required to support today hope they recieved them awaiting your response
|Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
|Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!!
|Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
|Service is top notch could not of done any better thank you
...keith Thompson - Mace
|Many thanks for your help Little known Ideal Standard part was traced for me successfully.
|Excellent service, thanks
...E DRIDGE Boatbuilders
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|well pleased bath delivered as stated - nice people to phone & are actually very helpful maybe they can give some pointers to british gas or bt on a part time basis.the only downside was the delivery driver who looked thoroughly hacked off but there again he was a londoner.
|Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service.
...John R Thomas