Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
...Martin Fagan
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped ...t pm cairns
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Well handled purchase and delivered when they said , would buy from them again. ...Stephen Emley
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Excellant service, would definitely use my tub again ...Karen Tarrant
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...David Standing
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delivered as promised in good condition thanks ...Mark Brown
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Excellent customer service ...samantha hastings
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The service from mytub was first class. Thank you. ...JOHN MCCARTHY
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thanks for the easy transaction, pans fine ...Jeff Axford
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