Wrong item delivered. My Tub were on the case straight away and now have the correct item. ...George Cowie
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Excellent service - arrived very promptly. ...Carole Richardson - Chichester College
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good value for money service ...Michael Jones
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Great communication throughout the transaction. Will use again ...keith russell
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I would like to highly commend your service. I asked for something a little different, namely shipping items to Australia. Your staff we excellent at organising this. The first courier quote was excessive, but they kindly organised a second, and much more reasonable quote for international shipping. I wonder if it is possible to include an international shipping price estimate in your checkout section.
I would highly recommend your services. ...John Hayes
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot ...Dermot Wright
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Excellent service - order correct and on time.
Thank you ...Opus Property Services Ltd
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Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered. ...Carol Mackenzie
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Excellent service- item received in good order and on time. Many thanks ...Patrick Clarke
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