Very happy with service ...Stephen Spence
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Thanks we have received the item ...Mountdale Nursing Home
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future. ...John Carnall
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better. ...Ben Cole
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A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
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Thanks. That sums it up really. Great product, great price, great customer service, kept me informed at all times. Quick delivery with no issues. Told when the delivery would be, called beforehand spot on.
Trust them they know what they are doing. ...Philip Grant
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Best price on the net great communication .would use again. ...Paul glynn
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My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before. ...Alan Nicholson
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Swift delivery of the required item, many thanks. ...Chris Bell - Green Combined Power Ltd
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