Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
|
thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience ...Jeff Jones
|
First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
------------- ------------------------- --------------------------
Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
|
The tap cartridge was exactly what I wanted and cured the leak. ...Christopher John Cole
|
Recieved promptly, as described. Many thanks. ...Mr Roland Bailey
|
Absolutely delighted with my replacement Wash hand basin from Mytub. Product arrived on time and as described. Great support from Samantha and the team, really very well pleased. Would highly recommend Mytub for providing such a good service. Once again many thanks. ...G Nugent
|
Very happy with the whole process. Many thanks. ...Paul Hillman
|
I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side. ...michael shearing
|
recieved seat ok now fitted good service ...r.t.holdstock
|
Fantastic service! Very speedy delivery - just what you need when you have no hot water! ...DAVID BOWERMAN
|