It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered. ...Samuel Marsden
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Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
Many thanks ...Graham Wright
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These orders seem to go like clockwork. picked up the thermocouple yesterday .The washer was actually delivered to me by Wolsey on Friday to my door , dont know the reason for that other than it was marked up for delivery. ...Graham Wild
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Item received.
Thanks for updates. ...Joanne Keohane
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David ...Biznet
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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Item delivered in good condition on the day that was forecast ...John A McBean
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Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard ...Jean-Marc Bechard
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Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part ...Philip Allen
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