Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Great service - excellent communication. Goods delivered as requested.
Many thanks
...Wayne Crickmore
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I was happy with the service. The mirror was well packed and arrived safely. The only quibble might be the delivery period. It took some time from order to receipt. Having said that, it did arrive on the day you said it would so it's a minor complaint
...Derek Cairns
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks!
...Jeremy Hine
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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the staff at mytub were very helpful in finding the part i needed for my shower and even though the part was only £10 the level of service i received was oustanding from start to finish you would think i had spent thousands of pounds, excellent communication, i was kept upto date at every stage of my order and very fast delivery. this has to be the best company on the internet, staff who are genuinely interested in helping no matter how much money your spending, service at its greatest. thank you Mytub
...christine mcguire
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service
...Dave Westlake
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thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h.
...howard john whitney
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liked the price, service and delivery. Expect to use you again.
...Max Clark
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Excellent service/price, kept us informed of progress of order, goods received at 7.10am on the given date. Would certainly consider using the company again when the need arises.
...Shirley Keen
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£
£1088.03 
