|Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.
|Great service and terrific staff. Thank you so much for getting my order to me in time.
...Mr Simon Morrell
|Excellent service & quick delivery.
Best price on the Internet by far!!.
|Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
|My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.
...M N Porter
|Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me.
|good communication and goods as expected
...St Monica Trust
|Very good service as always
|Excellent service really helpful with issues and put the customer first
...Mr kevin duddy