An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ...Martyn Mills
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superb service, frequent contact and updates and speedy service. would definitely use again thanks ...jeemy - jawl architects
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Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing! ...Tim Colman
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Very speedy service and thus delivery of the loo seat which was exactly to specification. Fitted it yesterday evening and we are sitting pretty oncemore!
Cheers James ...James Clay
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks. ...ROBERT
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Excellent service with the staff and the delivery. Would definately use again ...Deborah Ferguson
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Very impressed. Great, easy to navigate web-site.
Simple to order and excellent pricese.
Delivery within 48 hours...beat that!
Gerry Martin, Edinburgh ...G W Martin Ltd
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ...Richard William Holborow
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Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks ...Deborah Low
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