Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again.
...Norman Dickinson
|
Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you
...Mark Topliff
|
I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
|
The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
...Roger Daley
|
Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended.
...Diana Vaughton
|
Very pleased once again with your service. My order arrived as advised.Many thanks.
...Mrs B.Wootton
|
Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
|
very good service, our order was delivered when we were informed it would be, a fast and satisfactory service. The web site was easy to use on a lap-top. The product was exactly what it should be. I shall use My Tub again should the need arise. Many Thanks
...Patricia Young
|
My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious.
...Louis Fleury
|
I ordered a Honeywell 7 day unit online the item arrived the following day.The service and product flawless ,highly recommended.
...Derek Hoyle
|
£
£76.00 
