Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd
|
The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
|
Very happy with the product and your service
...Andrew Page
|
Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter
...John Carter
|
Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
|
Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives.
...Sue North
|
I was very impressed with all aspects of the service we had from My Tub
...British Gas
|
Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
...Susan Lockwood
|
Prompt service online and with delivery since we needed this replacement asap. Many thanks.
...Mrs
|
First class service but very surprised to receive the item in its normal factory box with no packaging to protect it
...John kingston - J Kingston electrical engineers
|
£
£76.00 
