Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals ...Mrs Norah Powell
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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excellent, prompt service will definitely use this company again ...Aphro McCullough
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One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery. ...Madeline Collin
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Service was good, continual feedback on progress was good ...Whitby Seafoods Ltd
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Fast shipping great service ...Chris Morris
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Efficient ordering and delivery thanks ...Jackie McQuiston
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Excellent service, very helpful customer service. Thank you
...c sen
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Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again. ...David Wills
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