Delivery was later and was delivered to the wrong address despite our address details being all over the paperwork and parcel.
Sam however, who delt with the issue was fab!
...Penny Sherwood - Fluid Power Supplies
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Hi there,
from the first minute I contacted you regarding my item to receiving, it was a really excellent experience. Your email updates for my order on a daily basis was truly Professional, I just wish all companies conducted their business in this way. It has been my pleasure to have dealt with you
and will deal again in the future,
Regards
William
...William Mc Areavey
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN
...Rob Poulton
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
------------- ------------------------- ---------------------------
Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub
...Dr Reginald Brian Payne
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.
...Ian Rae
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My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed.
...Mr David John Fallon
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks.
... c wilson
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler.
...M Browne
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob
...Rob Linden
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much.
...David Paterson
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£
£46.00 
