Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot ...John Saliot
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall ...Clive Snashall
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule. ...Robert Elward
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time. ...Julian Willis
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My order was delivered on time and on the date advised.
Very pleased with your service
Many thanks to My tub
Regards ...Kenneth Bamford
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ...Emma D
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Super fast delivery. impressed with service second to none ...kenneth wood
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MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend. ...Jack Ribbons
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no issues - ...KEN ROBERTS - HOYA LENS UK LTD
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