|Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
|Fantastic Jeanette, - great service and I will be happy to say so
|Easy ordering good service.
|Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence.
|Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
|Thank you for my delivery which I received on time as your emails indicated.
I was most impressed with all your communications to keep me well informed at all times.
Your website was easy to follow and order through.
I will have no problem in recommending you to all my colleagues.
Regards, Dennis Vercoe.
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
|Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price.
|Fast service, would recommend.
...Mr K Pickering