First class service ...Brian Thomas Carter
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
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Very quick and efficient delivery. ...Lesley Clarke
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good product long a long wait for delivery ...david pitchford
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you. ...David Jackson
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Very prompt service. The only thing there was not an invoice in the box. ...Elizabeth Logan
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Exactly as dscribed. Item delivered quickly. Thank you ...donald clark
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Exactly as ordered ...Richard J Dejewski
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
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