Fantastic support for a faulty showerhead. Delighted. ...Gerard Fradley
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We have found your company great to deal with , the ladies in sales have been brilliant. ...Cornwall Wetrooms
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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My Quinn radiators arrived on time and in perfect condition. ...David Lynd
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No problems, which is as it should be. ...Steve Cox
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Great service and polite staff but very very slow delivery ...Colin Hook Property Improvements
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished. ...Clive Prew
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Easy to order and delivered efficiently ...Matthew Jones - CHRES Ltd
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Great service ...Mrs A M Jones
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Excellent service. On time, well packed and in good condition. ...Neil Procter
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