Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Thanks for the quick delivery. The Driver was a very friendly chap!
...Martin Miles
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Good customer support , fast delivery , Satisfied .
*****
...Il SOLE - LOMY
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Our boiler arrived on time, thank you for your help regarding installation!
...clive hamer
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I would recommend My Tub as they are very competitive and I had no problems with my order.
...fiona hunter
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Good customer service. Good communication, would definitely use again. Thanks
...Angela Brehaut
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again.
...EA Hunter
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excelent service..
...Nick Covill
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend.
...Darryl Clifford
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£
£56.71 
