Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
...Susan Lockwood
|
Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub.
...Karen Jacks
|
recieved order thank you for your exelent servis a plesure shopping with you
...keith burgess
|
Excellent service, arrived as advised.
...Andy Muckle
|
Excellent service. Will recommend you to family and friends. Thank you.
...Karen Harkis
|
Fantastic service.......rare in this day and age, Thank you
...Lynda
|
While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
|
Order arrived when expected and in good order. Excellent service from My tub throughout.
...Margaret Struthers
|
Fantastic support for a faulty showerhead. Delighted.
...Gerard Fradley
|
Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.
...james folkes
|
£
£5.81 
