|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
|Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
|Brilliant communication from my tub and product just the ticket!
|Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
|Absolutely fantastic service at the best price !
|All round a very good service. Would definitely use them again .
Regards Stephen Hindley
|Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post
...Mrs J A Soper
|Many thanks for your help Little known Ideal Standard part was traced for me successfully.
|good comunication and reqular updates. reasonably quick delivery.
...Arthur McKay limited
Thanks for updates.