|There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
|Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before
|Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
|Good quick and reliable
...Mrs Debbie Colley
|Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.
|All is ok, the delivery cost is a little high.
...Chan Wai Yin - William
|Great price for product. Easy to order online. Only drawback was that my order arrived one day late than the specified time according to tracking information.
|Quick, easy and delightful. Happy with the service and would buy again
|The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.
...R J Marsh
|easy to order,and arrived on time ,no problems!