Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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Hi!
I received the order on the scheduled day
I am satisfied with the cooperation and courtesy
I believe, however, excessive shipping charge
The desktop version website is functional
Greetings
Dario ...dario bonacina
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Item deliverd quickly. Totally happy with it. ...Jack Wong
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You supplied where others failed. Thank you. ...Michael Hall
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Very efficient, Good value. Eay to order from.
Best regards ...Robert Dawber
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Excellent service really helpful with issues and put the customer first ...Mr kevin duddy
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Superb as always ...Matt Fishenden - Albany Reactive Services ltd
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Received our order promptly and as described. Delivery was made on the date promised. ...Brian Hoar
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine. ...BRIDGET GRAVES
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