Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer
...Christine
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Bath panels exactly as described. Speedy delivery -a day earlier than confirmed. Fortunately I was in to accept delivery as message re phoning before delivery was ignored.
...Margaret Goodwin
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object
...robert sexton
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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delivered promptly, thank you
...ian black
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promt delivery very happy with order
...Stewart Bristow
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again.
...Lee Wilson
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All fine, no problems with anything at all, quick dieptach & delivery.
...Practical Haverhill Ltd
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Very good service. Quick and efficient on the phone and went out of their way to help me out with a difficult situation. Delivery came within 24 hours of confirming the order. Many thanks.
...Charanjit Ryatt
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Great service. The item wasnt in stock once the order had been processed, in fact its a discontinued product, however Christine managed to locate one in Ireland and, upon payment of a courier fee, this was delivered the next day.
...Sarah pulford
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£
£143.23 
