Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.
...Damon Hunter
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive.
...Craig Young - Livingston Centre Ltd co Savills
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased.
...Barry Coleman
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service
...Byrdan Ltd Ta Mc Donalds Restaurant
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S
...Ian Smith
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Fast and efficient - items arrived even sooner than expected! Thanks.
...Mr.J.Knight
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Great service and fast delivery. I spoke to Debra and she was very nice and provided the information I was looking for. I was kept up to date with progress at all times. I would definitely recommend this company and also would definitely use them again! Thanks for your very good service!!!
...Kashif Hussain
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
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Very pleased with your swift delivery and updates of my orders progress. Have fitted the part as a repair on my clients swimming pool dehumidifier. The client was pleased with the speed of repair. Many thanks.
...Airwaves Engineering Service
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£
£8.02 
