The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you ...David Mumford
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Great service and polite staff but very very slow delivery ...Colin Hook Property Improvements
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
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Great service, competitive pricing. Would definitely recommend MyTub to others. ...Sarah Johnson
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Cannot fault your service, it was much faster than I expected, thankyou very much. ...Brian Marshall
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson ...walter anderson
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks ...Stephen gates
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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very good. delivery made on date advised.
thank you ...c.j. craig
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I found this company great to deal with, and I will certainly buy from them again ...Donald Mackay
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