arrived in two days no complaints ...Northern Mechanical
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HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job ...Geoffrey Taylor
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you! ...Lyn Hughes
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I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent! ...Timothy St.JohnHayes
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks ...Chris Lockett - CH Lockett
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks ...Robert Dunderdale
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thank you for your prompt service. The goods arrived on time. ...david thompson
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Very pleased ...Mark Young
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