|Very impressed with the level of service, will definitely use again
|Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
|All worked well, will definately use again. Thank you
|excellent service. My order arrrived next day.
|Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine.
|very efficient, thanks.
|had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks
|Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!
|excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even