Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items.
...P Saujani
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Part I ordered was delivered very speedily. I needed this gas valve as my heating had broken.
Very relieved when it arrived a day before the date I was originally given, thank you.
...Alison Head
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All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends.
...John Harold Davis
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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that.
...Barbara Scott
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Good service and part delivered on time
...Malcolm Hieron
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
...Dave Curtis
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding.
...Neil Parsons
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Good value for money, good communications but very long delivery times compared with similar companies.
...Peter Mayer
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Order received 30/01/2013 as you promised, thank you.
Good prices. Very good delivery. Excellent service.
I will recommend MyTub to anyone requiring your products.
Regards,
Graham Harvey
...Graham Harvey
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£
£1015.23 .jpg "Related item Odera Double V 1800 X 650 White F8520180065105v0")
