MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.
...Paul Anthony
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you
...Craig Myers
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order.
...Gordon Fullerton
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Thank you for my parts and thank you for delivering them so quickly.
...Derek Leslie - Premier Oil Aberdeen Services Ltd
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Everything was eventually delivered. there was confusion as the I didnt put in the comments section to deliver to me. as I listed the office address, it wasnt clear that the parts were for the officelight commercial rather than personaldomestic use.
...R3
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
...David Simister
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
...Ian Tate
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Order came quickly, and the price was well below the manufacturers own website. Will use you again.
...Andrew Phillips
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!
...Brian Radbone
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Recomended Seller
Excellent Service, Item as described with speedy delivery.
Thanks
...Colin Bird
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£
£950.00 
