Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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slight problem sorted out superfast
...Anthony Vance
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1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram.
...Alan Wade
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Great company to deal with, no problem will purchase again.Thanks
...Colin Hook Property Improvements
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Good response time
...Alan Shelley
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MyTub provided an efficient, very helpful and friendly service, highly recommended.
...kenneth cairns
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Item arrived earlier than expected. Easy to fit.
...CLM Fleet Managment PLC
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
...Maria Vasilyeva
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy.
...Arthur Elliff
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you.
...Paul Donoghue - Kiddie of Southport Ltd
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£
£950.00 
