Without this company we would have to have bought a new boiler. They were the only people to stock the part on an old but very usable boiler. Excellent communication and service. Would highly recommend them ...Jo Bishop
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard. ...David Beck
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems. ...S Ray
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GOODS HAVE BEEN RECEIVED THANKS ...TUNBRIDGE WELLS GIRLS GRAMMAR SCHOOL
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With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you. ...Ian Bramhall
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Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive. ...Hoylake Parade Community Centre
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent. ...Ventilation Centre Ltd
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ordered goods and had them within two less than two days very good ...Mrs Sheila Givens
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan ...tristan shelton - Mr
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