The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest ...Christopher Guest
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ...Guy Greenwell
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Excellent customer care and service. Great pricing and fast delivery. ...Elizabeth Truszkowski
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!! ...nicholas burns
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Excellent service and communication
Good price
Well done ...Edward French
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Great price and received the following day, will use again! ...Michael Downes - Bower and Child Ltd
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub. ...David Collins
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin ...Patrick Joslin
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ...Rachel Littlejohn
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