The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Well priced products. Prompt delivery. Excellent all round service.
Thanks
Jonathan
...Jonathan Smith
|
Thank you for such a fantastically fast and efficient service. Excellent customer service, kept informed from the beginning right to through to delivery.
The toilet seat is just as described at a good price - received in 48 hours.
Would highly recommend to anyone.
...Susan Chan
|
Recieved promptly, as described. Many thanks.
...Mr Roland Bailey
|
Good price, great service. Order arrived after one day. I was kept informed as to the status of the order regularly. When I need bathroom "stuff" again, will definitely use. Cheers.
...Ian Underwood
|
Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help.
...Martin Roskilly
|
Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery
...Brij Agarwal
|
Fantastic service, a great help on the phone, and super fast delivery during Covid-19
...Nucleus
|
Very satisfied, but i have to say was slow. Other places deliver withiin a few days, but thank you all the same, you were cheaper than other places, so all in all, was worth waiting a few more days for.
...Kyle Sinclair
|
Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.
...Andrew Clack
|
£
£950.00 
