long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue. ...Mr Lane
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A very good service. Very satisfied ...Mr.K. Goodland
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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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The usual prompt response, keen price, and excellent delivery service with very helpful driver. ...Ms S E Ellis
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service. ...Robert Hodgson
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Excellent service. Quick and efficient. Thank you. ...David Allen
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you ...Geoff Anderson
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Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again. ...Les Green
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