Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!
...George Robinson
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Good delivery, products received in good condition, all as ordered.
Good service
...Southcroft Engineering Co Ltd
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A really efficient service, supplying our needs very promptly and at an ecellent price.
Thank you
...Jonathan Phippen
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Fantastic Service.
...Mr Sandee Patel
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Service very good, but a timed delivery search would be an advantage.
...Trevor LeeSmith
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services.
...Steve Harris
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I have only been using a computer fora month so it is all a steep learning curve to me at 80years of age. This was my first attempt to order on line and iwas learning on the go! However I did manage the order "eventually" and found it easy once I mastered the art so your programme must be user friendly or I couldnt have worked it out. Thank you for that and your help with delivery dates good service I thought. I can only get better! Irene Beeden
...Irene Beeden
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
...Robert McNamara
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Ordered a replacement toilet seat Roca Sidney to freshen up my suite , opted for the soft close option , item arrived as expected & dighted with purchase , good communication thought from mytub , advising when ye order cleared & on what day it would be delivered , will certainly do business with mytub again
...colin gallagher
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£
£6031.16 
