The services and shopping experience with MyTub from ordering to
delivery were 1st class ...ian boyd
|
Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again. ...Peter Spurden
|
Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...Paul Kernan
|
Good customer service, package arrived on time nice and quick with good communication Product as described thank you ...J Ryan
|
delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks. ...debra j shann
|
i was looking for a panel to fit my poise spa bath and was having real problems but this one is perfect, easy to fit, looks good, at a good price and with free delivery within 3 days. ...Mark Turner
|
Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
------------- ------------------------- -------------------------
Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub ...Alan Spencer
|
Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...Philip Ford
|
Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
...Kenneth Ambler
|
Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
|